Help center

Any questions and concerns should be covered in the help center down below. If you cannot find what you are looking for please reach out to our support team to quickly assist you with any problems

Getting started

Resources to assist you in creating, setting up, verifying and protecting your Done.com account as well as starter information

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Desktop and mobile apps

How to use the desktop exchange as well as where find, and how to use the mobile applications

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Payments and banking

How to deposit and withdraw cryptocurrency and fiat currency as well as linking to bank account

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Troubleshooting

Common issues with resolution, sizing, display and any other technical issues regarding the exchange usage

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General Crypto & Blockchain

General information and education about the current blockchain and cryptocurrency space. Using cryptocurrencies and day to day use cases.

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Security

Email verification, two-factor authentication, KYC verification and more security related details

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Need more help?

Phone:
(408) 576 - 6381
Email:
suppport@done.com